FAQs

Favirate questions

🧠 About the Products

Learn what makes our toys special and why pets love them.

Our toys combine play and reward to stimulate your pet’s mind and keep them happy.

 

Yes! They’re made from non-toxic, pet-safe materials tested for durability.

Yes! We have toys designed to engage both cats and dogs.

Yes, treats aren’t included — but any small dry treat works perfectly.

📦 Shipping & Delivery

Everything you need to know about how and when your order arrives.

We offer free worldwide shipping to all countries.

We offer standard international shipping with tracking. Express options may be added soon.

 

Usually 7–20 business days, depending on your location.

💬 Returns & Support

We’re here to help if something doesn’t go as planned.

If your order doesn’t arrive within 40 days, we’ll issue a full refund.
If your item arrives damaged, just contact our support team with a photo. Once confirmed, we’ll refund your payment — no hassle.

🛒 Ordering & Payment

Quick, easy, and secure — here’s how to shop with us.

Click “Shop Now,” add your favorite toy to the cart, and proceed to checkout.

 

We accept major credit/debit cards and other secure payment options depending on your region.

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